Legal

Privacy Shield

Last updated: April 6, 2026

1. Introduction

Voxnio ("we", "us", or "our") is committed to protecting your personal data. This Privacy Shield explains what information we collect, how we use it, and what rights you have. By using voxnio.com, you agree to the practices described here.

2. What We Collect

  • Account data: Email address, name, and hashed password when you create an account.
  • Usage data: The skills you use, objects you generate, credit consumption, and timestamps.
  • Payment data: Stripe processes billing — we never store raw card numbers.
  • Generated content: Prompts and AI outputs are temporarily cached to serve results; we do not use your content to train our models.
  • Technical data: IP address, browser type, and access logs for security and abuse prevention.

3. How We Use Your Data

  • To provide, maintain, and improve the Voxnio service.
  • To send transactional emails (verification codes, password resets, billing receipts).
  • To detect and prevent fraud, abuse, and security threats.
  • To comply with applicable laws and legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

Account data is retained as long as your account is active. Generated content caches expire after 24 hours. You may request deletion of your account and all associated data by contacting us at privacy@voxnio.com.

5. Third-Party Services

We work with the following processors:

ProviderPurpose
SupabaseDatabase & authentication
StripePayment processing
ResendTransactional email
Cloudflare R2Asset & video storage
VercelHosting & edge network

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to or restrict processing; and request data portability. To exercise any of these rights, contact us at privacy@voxnio.com.

7. Security

We use industry-standard encryption (TLS in transit, AES-256 at rest), rate limiting, and regular security reviews. No system is perfectly secure — if you discover a vulnerability, please report it responsibly to security@voxnio.com.

8. Cookies

We use only essential session cookies required for authentication. We do not use third-party tracking cookies or advertising pixels.

9. Changes to This Policy

We may update this Privacy Shield periodically. Significant changes will be communicated via email. Continued use of the service after changes constitutes acceptance.

10. Contact

Questions? Email us at privacy@voxnio.com or use our contact form.